FAQ's

How do I track my order?

Once your order is shipped, we will email you a tracking number that you can use to track the progress of your package. Simply click on the tracking link provided in the email, or visit our website and enter the tracking number in the designated tracking section.

What is your return policy?

Because your item is made to order, we do not accept returns. If your item/s are damaged please contact busybeefreshies@gmail.com within 3 business days after you receive your item/s. We will investigate any situation and make things right. We want you to be 100% satisfied with the product you receive.

How do I cancel my order?

To cancel your order, please reach out to our customer support team within 24 hours. If your order has not been shipped, we will be able to process the cancellation and issue a refund. However, if your order has already been shipped, we kindly request that you follow our return policy for a refund.

Can I order in bulk for my business or event?

Yes, we offer bulk ordering for businesses and events. Please contact our customer support team or visit our website's bulk ordering section to discuss your specific requirements, including quantities, customization options, and any applicable discounts.

How can I contact customer support?

Our dedicated customer support team is available to assist you. You can reach us by email at [busybeefreshies@gmail.com]. We strive to respond to all inquiries within 24 hours during business days.

What is your shipping policy?

We offer standard shipping via USPS (US Postal Service) for all orders. Please allow up to 5 days for order processing before shipment. Once your order is shipped, delivery within the USA typically takes 3-5 business days. For international shipping, delivery times may vary based on the destination.

How long does it take for my order to be processed and shipped?

We strive to process and ship orders as quickly as possible. Please allow up to 5 days for order processing before shipment. Once your order is shipped, you will receive a confirmation email with the tracking details.